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Return & Change

"Guarantee Money Back"!
You do not like the product you have purchased?The size is wrong? Would you prefer another product? No problem! Contact us by email or telephone to communicate your request to exchange or return. Just follow some simple rules!
Return a product
  • We will accept only products still not worn or used, in original package with labels and tags
  • The return must be made within 10 working days from delivery date
  • The package must be prepared using our packaging and inserting inside the bubble shipping
  • The reimbursement will be by crediting the account from which you made the payment order
  • The shipping costs will not be refunded
For orders from Italy
  • The withdrawal of the parcel, upon notice, will be directly at home with our courier
  • The costs of return are paid by the company
For international orders
  • The return must be made with a traceable/registered shipping
  • The international shipping costs are under the full responsibility of the purchaser
 
The refund shall be made to the following address:
 
Passion4Fashion di Anita Rescigno
Viale Padre Pio 116
Entrata Ang. San Francesco
86039 Termoli -CB- Italy
 
Changing a product
To change a product, just complete the form inside the package with the ordered products. You must specify the reason for demanding a change and indicate, in the section "change or new order", the products you wish to receive an exchange. Afterwards insert in the package containing the returned products. The new goods sought to replace will be sent in the same way, with no additional shipping cost (only orders from Italy) and subtracting the new bill, the amount of returned products. For international orders, our shipping costs are under the full responsibility of the purchaser.
Contact Email : magazzino@new-fashion-italy.eu
Tel: (+39) 0875-880095